Privacy Policy

1. General

Fairpayo AG collects, processes and uses the user's personal data without further consent only to the extent that it is required for the establishment and processing of the contract and for billing purposes.

Personal data is individual information about personal or factual circumstances of a specific or identifiable natural or legal person (data subject). In this respect, the collection of data means the acquisition of data by the data subject him/herself. In addition to storing and deleting, processing also means changing, blocking and transmitting personal data. Use is any use of personal data, unless it is processing.

If necessary, customer data may be passed on to companies associated with the operator of the website/app. The operator of this website/app is entitled to provide information to law enforcement agencies and courts for the purpose of criminal prosecution in accordance with the applicable legal provisions. The customer may object to this by contacting the data protection officer.

2. Data protection of the website and the app

-- Registration data

-- Verification data: ID card type, ID card number, face photo, name, nationality, date of issue, issuing authority, gender.

-- Financial transaction data: Name, transaction data (amount, date, time, payment method, bank).

-- Anti-money laundering data: Origin of funds, beneficial ownership information on politically exposed persons (PEP).

3. Location and storage of data

The data is stored on servers in Switzerland. We process your data for as long as our processing purposes, legal retention periods and our legitimate interests in processing for documentation and evidence purposes require or the storage is technically necessary. Every user can request the complete deletion of his or her personal data in writing to our support team. This request will be carried out in accordance with the legal provisions.

4. Right to information

Upon request, the operator of this website will inform the user in writing, taking into account the legal requirements, whether and what personal data is stored about him/her. For this purpose and for further questions regarding data protection, the data protection officer is available.

5. Google Analytics

In the app and on our websites, we use Google Analytics, an analysis tool of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, or Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Google). Google Analytics uses methods that enable an analysis of visits to our websites/apps, such as cookies. The information generated by the cookie about your use of our website/app is usually transmitted to a Google server in the USA and stored there. The IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area or Switzerland by activating IP anonymisation ("anonymizelP").

The information is used to evaluate the use of our websites/apps, to compile reports on the activities on our websites/apps and to provide other services associated with the use of the website for the purposes of market research and demand-oriented design of our websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf (see section 4).

Users can prevent the collection of the data generated by the cookie and related to the use of our website/app (including the IP address) to Google as well as the processing of this data by Google by preventing the setting of cookies or by making the appropriate settings on the website.

6. Cookies

This website partly uses so-called cookies. These serve to make the offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and enable an analysis of your use of the website. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

7. Adaptation of the data protection declaration

We may change this privacy policy at any time, as this privacy policy is not part of any contract with you.

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